When can I enter and exit?
You can enter up to 3 hours before and 3 hours after the scheduled entry time on Your booking.If Your stay is extended, notify us thru our contact form. Payment is done at the barriere upon exit with Visa or Mastercard.
The barrier does not open on entry?
Have You entered the correct license plate number and arriving within the 6 hours entry time?
You can only enter with license plate recognition during the time specified in the confirmation sent via email. It’s valid 3 hours before and 3 hours after the booked time. If You arrive outside this time-span, try using the QR code.
If that doesn’t work, contact Shuttle for assistance to enter.
Note: If You use the QR code on entry, You must also use it on exit.
The barrier does not open on exit?
If You used the QR code on entry, You must also use it on exit.
If you have exceeded the allowed time (3 hours past the scheduled end time), payment is required at the barrier on exit.
Check the display.
Still having issues? Contact Shuttle.